This week I have had many meetings with providers. One request is to add topics to my discussion board about inefficiencies in system processes.
One of these inefficiencies came from 7 words being added to the state code. From those words, multiple employees have to work many hours to track trips to and from work for their consumers. It seems simple, but the waste involved in such a simple request is amazing. And, better yet, it is not a federal requirement.
Issues like these are exactly what I would like us to discuss here. I look forward to your suggestions.
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Tags: waste
